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Business Analyst Product Development CRM buy in US, Free Classifieds Ads

Company Name:
GCAP
Business Analyst Product Development CRM
virginia
beach, VA
23451
Full time permanent Position- Direct Hire
The Business Analyst will participate in the design, development, and support of the marketing automation and business intelligence suite . This suite enables our customers to manage their multi-channel marketing initiatives with a set of advanced analytical tools using (1) data warehousing, cubes, and related analytics, and (2) advanced segmentation management tools to develop highly segmented marketing communication and appeals across multiple channels.
Responsibilities
Serves as a conduit between the customer
community
(internal and external customers) and the software development team through which requirements flow.
Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task, and workflow analysis.
Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details.
Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed:
Functional requirements, Epics, User Stories, Use Cases, User Experience (UX) designs, and other documentation suitable for managing product requirements and communicating with software engineers, UX designers, quality assurance, release management and implementation
services
.
Develop requirements specifications according to standard templates, using natural language.
Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
Be the liaison between the business units, technology teams, and support teams.
Required Knowledge and Skills
Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
Experience with modern business intelligence concepts, techniques, products, and capabilities, particularly the Kimball methodology and tools such as SQL Server Analysis Services, Integration Services, Excel 2013 PowerView, PowerQuery, and PowerPivot.
Ability to configure and use all primary Microsoft CRM platform tools such as Advanced Find and Filtered Views, Charts and Visualizations, Dashboards, Form Designer, Data Migration Manager, Duplicate Detection Rules, Process Dialogs and Custom Workflows, Customizations, Report Writer, and SQL Reporting Services.
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, namely executives, managers, and subject matter experts.
Ability to plan and utilize the Agile Development Methodology with particular focus on requirements gathering, user stories, product roadmaps and releases, quality assurance processes, and customer education needs (rich media, documentation, webinars, training sessions).
Skill in producing technical documentation and related help guides for users and operators
Education and Experience
Undergraduate degree in Business,
information technology
, or
computer
Science
Minimum of three (3) years of relevant experience in marketing automation, non-profit fundraising, advancement, direct response marketing, social media, fundraising, or related.
Minimum of two (2) years of experience with Microsoft Dynamics CRM or Marketing Automation and Business Intelligence products such as SAS, Marketo, Pardot, Eloqua, ExactTarget, or similar products.
Experience with relevant Microsoft technologies a plus Microsoft Office, Windows 8, SQL Server 2012, SQL Analysis Services, Integration Services, Reporting Services, Sharepoint Portal Server, JavaScript, ASP.NET and .NET architecture / services
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